Call the Derbyshire Family Health Service on 01246 515100
Our information and support line for parents, carers and young people is available Monday to Friday, 9am-4.30pm, except bank holidays.
If you need to cancel or rearrange an appointment with us please call us on the number above.
This telephone number is not an emergency service number, for urgent or out of hours information, please see details in the drop down box below.
This is a confidential text messaging service for parents/ carers of 0-5 year olds, providing advice and support from one of our healthcare professionals from Monday to Friday, 9am – 4.30pm, except bank holidays.
Infant feeding and nutrition
A live web chat with our infant feeding team is available on this website, Monday to Friday, 9.30am – 12pm (noon).
National Breastfeeding Helpline: 0300 100 0212, 9.30am – 9.30pm daily, including bank holidays.
Immunisation information and advice lines
North Derbyshire: 01246 252953
Bakewell, Bolsover, Buxton, Chesterfield, Clowne, Clay Cross, Dronfield, Eckington, Glossop, Matlock, New Mills, Shirebrook, South Normanton & Tibshelf
South Derbyshire: 01283 707178
Alfreton, Ashbourne, Belper, Ripley, Heanor, Ilkeston, Long Eaton, Repton, Swadlincote & Wirksworth
School nurse referral form (for professional organisations)
Support for young people (11-19 year olds)
ChatHealth: Text 07507 330025
This is a confidential text messaging service for young people, providing advice and support from one of our healthcare professionals. Available Monday to Friday, 9am – 4.30pm, except bank holidays
School nurse ‘drop-in’
School nurses visit schools across Derbyshire and can support you with any aspects of your health and wellbeing. Find out more about the ‘drop-ins’ and when the school nurses visit your school or text us on 07507 330025 the ChatHealth line to arrange an appointment.
Kooth is an online mental wellbeing support service for young people aged 11+ years old. It’s a free, safe and anonymous space with qualified professionals.
Integrated sexual health service
Your sexual health matters, provides a free, non-judgemental and confidential advice and support about sexual health and wellbeing including; contraception, emergency contraception, C-Scheme (free condoms and lube), sexually transmitted infection (STI) testing and treatment.
- A pharmacist can give advice on a minor injuries or illnesses, such as infections, cold and flu, travel advice and rashes. They can also prescribe certain medicines including emergency contraception, flu vaccines and emergency supplies of your regular prescriptions.
- Our four Urgent Treatment Centres (UTCs) are open seven days a week, between 8am and 8pm across Derbyshire. Service locations: Ilkeston Hospital, Whitworth Hospital, Buxton Hospital & Ripley Hospital
If you or your child has a pre-existing condition for which you are already being treated, please contact your GP surgery first if possible.
- NHS 111 online: If you have an urgent but non-life-threatening medical concern, you can get advice from a fully trained adviser.
- In the event of a real emergency or life-threatening situation call 999.
- Quell: A safe and confidential space to share experiences and gain support from qualified professionals.
- DadPad: The DadPad app is an easy-to-use, freely downloadable resource for new dads and partners in the Derbyshire area.
- Children’s centres: Children's centres bring services together focussing on child development and school readiness to increase opportunities for those children in need of targeted support.
- Starting Point: Provide universal, early help (additional and intensive) and specialist services in Derbyshire.
- Citizen Advice
- Joined Up Care Derbyshire: For looking after yours and your families’ emotional wellbeing.
- Live Life Better Derbyshire: Free help around feeling fitter, losing weight or quitting smoking and more.